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The application process was very simple. Also, I felt comfortable with the time frame. Ryan from Simple Reverse Lending was very instrumental in helping me if I had any questions. The only thing that slows the process down is clients often don't know what to do, when to do it, and the questions they have sometimes go unanswered for days or weeks and that could slow things down. But when you have a guy like Ryan who if I needed something, I could email, call, or text him, and he had a response back in a short time. It went well for one of my clients. Always available whenever there was a question. He anticipated issues and we were out in front of anything and everything that came up at us.
Simple Reverse Lending is efficient. The person who I talked to to get me involved was polite. But when I needed money, he said not to call him anymore because he was done with me. He didn't say it in those terms, but that was how I felt at the end of that phone call. I dealt with another person who was easy to work with. They kept telling me we could do it online but I'm not that type of person. I'd rather speak with them, tell them what I want, and they tell me what I got to do to get it done.
Everything was excellent with Simple Reverse Lending. They were clear about everything and answered all my questions. I was not very knowledgeable on the process but I was comfortable with what they were telling me.